Engagement
Production Stabilization Sprint
Hands-on engineering sprint to stabilize a Dynamics 365 implementation already in production but bleeding — recurring batch failures, dual-write drift, performance degradation, post-go-live remediation, integration ownership gaps. Delivered in 4–6 weeks with measurable before/after.
Baseline scope: 1 D365 environment, 1–3 root-cause topics, 80 hours capped. Scope agreed end of week 1 in writing — we do not silently expand.
Who it is for
- F&O admin teams managing a D365 environment where something is recurring-broken (failed batches, integration timeouts, payload mismatches).
- CIOs and IT directors who inherited a problem implementation and need fast, measurable improvement before the next exec review.
- Microsoft partners who finished implementation but are not equipped to handle deep engineering remediation.
- Newly-hired D365 architects who arrived to find an undocumented production environment with known operational issues.
Not for greenfield implementations (use Engineering Risk Audit before commit), isolated one-off bug fixes that need no root-cause or stabilization scope, or full re-implementations.
Typical triggers
When teams reach out
- "Our nightly batch job has been failing once a week for two months — nobody can figure out why."
- "Posting and inquiry screens have slowed to a crawl, and overnight batches now overrun into business hours."
- "Dual-write between F&O and CE is drifting — Dataverse rows do not match F&O after every wave update."
- "We went live 6 months ago and we are still firefighting integration incidents weekly."
- "The original developer left and our X++ extensions are a black box."
What you get
Deliverable
Three artifacts: a root-cause inventory (end of week 1), merged code and configuration changes via your PR process, and a sprint report with before/after metrics, maintenance guidance, and an explicit risk register for what was deferred.
How it works
Timeline
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1
Week 1 — Diagnose 5 business days
Read everything, talk to F&O admins, reproduce 1–2 failure cases in sandbox, write a root-cause inventory (top 5–10 issues with severity and dependency map).
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2
Diagnostic readout 90 min call
Walk through findings. Agree on what gets fixed this sprint vs what is deferred or out of scope.
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3
Weeks 2–4 — Stabilize ~3 weeks
Hands-on engineering: code fixes, configuration cleanup, log surface improvements, retry / observability instrumentation. Your team reviews and merges our PRs.
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4
Week 5 — Validate 5 business days
Run the system under realistic load in sandbox, verify the targeted issues no longer recur, capture before/after metrics.
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5
Handover + report 90 min call + written report
Walk through what we changed, why, how to maintain. Risk register for issues we deliberately did not fix.
Pricing
Fixed-fee — quoted on the scoping call
- Standard cohort — 1 environment, 1–3 root-cause topics, 80 hours capped.
- Extended cohort — 4–6 root-cause topics, 120 hours capped — for larger estates.
- Multi-environment scope is quoted per additional production environment.
- Payment: 30% on signing, 40% on the diagnostic readout (end of week 1), 30% on the sprint report (end of week 5).
When we re-quote: We re-quote at the end of week 1 if the diagnostic phase surfaces a scope larger than what we originally fit into the cohort. Quote happens in writing; nothing expands silently.
Scope clarity
What this engagement is NOT
- Not a re-implementation. If the system was built fundamentally wrong, the answer is a longer project, not a 4–6 week sprint.
- Not a long-term retainer. The sprint ends with a clear handover.
- Not a managed-service replacement. Your F&O admin team still owns operations after we leave.
- Built to support the implementation partner, not replace them — the partner keeps program ownership while we take the deep engineering remediation workstream.
Ready to start?
Bring the relevant materials — architecture diagrams, recent logs, the decision under review — and we will scope from there.